FAQs & Troubleshooting
Fix project, invitation and share-link access
Identify which access path is failing before asking for a new invitation or link.
Last updated 1 min readWritten by iTrustech Apps
Reading preferences
On this page
Check which account is signed in and whether it matches the invited email. Ask the project owner to confirm membership or the invitation status. A removed or archived project can also explain why something is not visible where expected.
Report the affected route, the account email, approximate time and exact error. Share a project or guide identifier if available. Do not include the share password or authentication credentials.
Was this page helpful?
We keep your answer and comment, never your email or IP address.
Page history1 change
- feat: deliver guide authoring, help centre and workspace improvements (#42)iTrustech Apps