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Updated Help: clearer starting points, editor recovery guidance and Chinese learning tools.See what changed

Help Centre

4 articles

FAQs & Troubleshooting

Find answers and recover from common problems.

Suggested starting sequence

  1. Frequently asked questions
  2. Fix recording and upload problems
  3. Fix saving, screenshot and export problems

Frequently asked questions

Quick answers about recording, generation, editing, sharing and account access.

1 min read

Fix recording and upload problems

Check browser access, the selected source and upload status before trying again.

1 min read

Fix saving, screenshot and export problems

Protect your edits and collect useful details when an editor or export action fails.

2 min read

Fix project, invitation and share-link access

Identify which access path is failing before asking for a new invitation or link.

1 min read