Account, Settings & Billing
Check usage, plans and billing
Use your account's current usage and billing screens to make informed subscription decisions.
Last updated 1 min readWritten by iTrustech Apps
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Open Usage & limits to check credits, storage and the usage information shown for your account. Review the unit and period displayed beside each value; storage usage and processing credits measure different things.
Before starting a large upload or generation job, check the relevant remaining allowance. If a limit prevents an action, read the message and either free appropriate content, wait for an applicable reset, or review the available plan options.
- Open Plans & billing and review the current plan, renewal and available actions.
- Compare the current plan options in the interface. Check the price, billing interval, allowance and effective change before proceeding.
- Follow the checkout or billing-management flow offered to your account. Review the final payment details before confirming.
- Return to IPPO and check the resulting subscription status. Use the available billing or invoice controls for receipts and payment history.
If a payment appears successful but the account has not updated, keep the payment reference and contact support. Do not submit another payment simply because a page has not refreshed. Never include full card details in a support request.
Important
Keep the payment reference and contact Support if payment and subscription status disagree. Do not submit another payment merely because the page has not refreshed.
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